If you have seen us advertising a property that you are interested in, or you wish to let us know what your requirements are for a new property in our area, please get in touch – we’d be happy to help you find your new home. Please be mindful that properties get snapped up quickly, so the speed is of the essence. To view the properties we currently have available, please call us or visit our Properties to Let page
We can conduct both virtual and in-person viewings, to suit you. On viewings, our experienced agent will meet you at the property to give you the grand tour, or we can set you up with an online viewing for your convenience. We can also carry out weekend/evening viewings if required. We you will find our team to be friendly and helpful, and available to answer any queries you may have.
To support your application, we will seek out references from employers, current or previous landlords, and a personal referee where necessary. If you are self-employed, a student or on housing benefit support, we will need to gain references from either a solicitor, accountant or guarantor. We use the services of an independent referencing company to obtain and evaluate your references.
We will also be required to conduct a credit reference report. For this, we work with an independent market-leading credit referencing company. This involves a ‘soft search’ which will highlight CCJs/IVAs or bankruptcies you may have had.
Our team are on hand to help and update you throughout this process.
In order to reserve your chosen property, and take it off the market, a holding deposit will be required. This amounts to a maximum of one week’s rent.
Please Note: This will be withheld if any relevant person (including any guarantor(s) withdraw from the tenancy application, fails a Right-to-Rent check, did not disclose important information later highlighted in the referencing process, or provided materially significant false or misleading information. It will also be withheld if for failure to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).
(certificates charged independently)
If your application is successful, a security deposit and one month’s rent will be required at least 24 hours before move-in. Our nominated government-approved deposit scheme is DPS. This will safeguard your deposit in case of a dispute at the end of your Occupation Contract. Your deposit will be treated in accordance with the Tenancy Deposit Protection regulations, and you will be provided with the appropriate prescribed information, certificate, and terms relating to the DPS’ scheme. It is held to cover damage, breakages, and any other liabilities under the terms of your Occupation Contact.. This amounts to a maximum of five weeks rent and covers damages or defaults on the part of the tenant during the Occupation Contract.
How is my deposit held? How will it be returned when my Occupation Contract ends?
Your deposit will be held with the Deposit Protection Service. At the end of your Occupation Contract, the deposit can be released as soon as the agreement is reached, in line with government regulations. For more information, please refer to your Occupation Contract or go to https://www.depositprotection.com
If the Landlord has agreed to accept a deposit replacement product, we will include this when marketing the property. The deposit replacement product we use is provided by Flairfair Limited. Instead of a deposit, you will pay a one-off check-in fee worth only one week’s rent (+VAT) which is non-re-payable at the end of your stay. This significantly lowers the upfront moving cost for Contract Holders. When it’s time to move out, you will only pay anything extra if there is a problem that you are responsible for. Checking out is fair and easy, with government-backed adjudicators on hand in case there is a charge dispute. There are no recurring charges if you decide to renew your Occupation Contract and stay in your home beyond the initial term.
Rents are always quoted per calendar and payable to our company bank account by standing order a month in advance. If you are renting a single let (a house, apartment, studio etc), you are usually responsible for the council tax, water rates, gas, electricity and telephone, WIFI costs unless told otherwise.
Under the terms of your Occupation Contract, you are responsible for the safekeeping of the property’s security including the keys. Contract Holders are liable for the cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock, and replacement keys for the Contract Holdert, landlord any other persons requiring keys will be charged to the Contract Holder. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).
Should you wish to exit your Occupation Contract early, it is at the landlord’s discretion whether they will accept this request. If they do, you will be responsible for the landlord’s re-let costs as well as all rent due under the Occupation Contract until the start date of the replacement Contract Holder. These costs will be no more than the maximum amount of rent outstanding on the Occupation Contract.
For your safety and peace of mind, at Neighbourhood Properties we work with our landlords to ensure they have the following in place:
Have a question, need more information, or want to explore how we can work together? Our team is here to provide answers, offer insights, and help you take the next step.