Welcome to the Neighbourhood.Properties’ privacy policy.
Neighbourhood. Properties respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
Purpose of this privacy policy
This privacy policy aims to give you information on how Neighbourhood.Properties collects and processes your personal data through your use of this website, including any data you may provide through this website when you purchase a service.
This website is not intended for children and we do not knowingly collect data relating to children.
Controller
Neighbourhood.Properties is the controller and responsible for your personal data (collectively referred to as Neighbourhood Property Management Ltd, “we”, “us” or “our” in this privacy policy).
Contact details
If you have any questions about this privacy policy or our privacy practices, please contact us at:
3 Glebeland Street, Merthyr Tydfil, CF47 8AU
Personal data means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you, such as:
Identity Data: first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender
Contact Data: billing address, email address and telephone numbers
Financial Data: bank account and payment card details
Transaction Data: details about payments to and from you and other details of products and services you have purchased from us
Technical Data: IP address, login data, browser type and version, time zone setting, location, browser plug-ins, operating system, platform, and other technology
Profile Data: username and password, purchases or orders, preferences, feedback
Usage Data: how you use our website, products, and services
We do not collect any Special Categories of Personal Data (such as health, race, religion, etc.) or information about criminal convictions.
We collect your data through:
Direct interactions (forms, emails, calls)
Automated technologies (cookies, analytics)
Third-party sources (e.g., public sources or business partners)
We will only use your personal data when the law allows us to. Most commonly, this will be:
To perform a contract we are about to enter or have entered into with you
For our legitimate interests, where your rights do not override those interests
To comply with a legal obligation
We do not rely on consent as a legal basis except when sending third-party marketing communications.
We may share your data with:
External third parties, such as service providers, legal advisers, regulators
Business transitions, such as mergers or acquisitions
All third parties are required to respect your data and use it lawfully.
We do not transfer your personal data outside the European Economic Area (EEA).
We have implemented appropriate security measures to protect your data from being lost, used or accessed in an unauthorised way. Access is limited to those who have a business need.
We will keep your personal data only as long as necessary to fulfill the purposes we collected it for, including legal, tax, and reporting requirements.
You have the right to:
Access your data
Correct inaccurate data
Request erasure of your data
Object to processing
Restrict processing
Request transfer of your data
Withdraw consent at any time
There is no fee required to exercise your rights unless requests are unfounded or excessive.
Legitimate Interest: our business interest in managing and improving our services in a way that does not override your rights
Performance of Contract: processing needed to deliver a service to you
Comply with a Legal Obligation: processing needed to comply with a law